Frequently Asked Questions

General FAQs

Will I be able to reduce my waste to achieve Zero Landfill?

We strive for all waste to avoid landfill. There is the rare exception with some hazardous materials, but in the main, you should be able to attain Zero Landfill status from day one.

What is hazardous waste?

Hazardous wastes are materials that contain substances or have properties that might be harmful to human health or the environment. Hazardous waste is governed by far more stringent legal requirements, including storage and disposal as well as necessary record-keeping. If you are in doubt about how hazardous waste regulations may affect your compliance and operational requirements, contact us for expert advice.

What waste types can you deal with?

We can deal with all waste types via our network of fully audited and trusted partners. From general waste to hazardous materials, we have all your requirements covered.

What materials can be recycled?

These days most materials can be recycled, and we will work with you to identify these materials in your general waste and how to deal with them. The main recyclable materials are card, paper, plastics and glass. As more innovative techniques are employed in the industry however, many additional waste streams have now also become recyclable.

What is DMR?

DMR stands for Dry Mixed Recyclables, where a mixture of recyclables can be collected in the same container, including paper, card and plastics. In some areas, you can also add glass into the mix.

What is EfW?

EfW is Energy From Waste. Wherever possible, this is the route that we will send your general, non-recyclable waste down to ensure you have not only achieved zero landfill, but there is also some energy recovered from your waste.

How can I keep track of all my waste collections and compliance?

Our online portal will give you access to the details of every waste collection from your site. You will be able to see everything from the weight, to the licenses for the end disposal or recovery point. On top of all that, you can also track the CO2 emissions associated with your waste management activity.

How can you reduce our waste costs?

General waste is expensive to dispose of, so the more materials we can divert to recycling the better. Depending on the volumes of any particular type of waste, we can often transform a cost into a revenue stream. We can also make savings through more focused management of hazardous wastes. Contact us today to see what we can do for you.

Waste Management Portal FAQs

Can I review the compliance information for all of my collections, no matter how small?

Yes, you can, every detail of every collection is captured on the system, including waste transfer notes, consignment notes for hazardous waste, plus all licenses and permits.

Can I book a waste collection via the Portal?

Yes, it’s a very simple process to book collections and we will make sure you are fully versed in the operation of the system at the outset of the contract.

How often is my data updated on the Portal?

It is a “live” system and so as soon as the job is done and the confirmation received with weights and any other details, everything concerning the job will be input into the system

Can I download and save data from the Portal?

All reports can be downloaded in Excel format for you to use in your own internal reporting

Can I get volumes and weights for individual waste streams?

Everything on our system can be broken down individually so that you can monitor any of your waste streams closely to check for fluctuations or patterns that could be used to improve the overall waste management on your site.

What does refuse mean?

Refuse is a term we use for waste that needs to be incinerated, but no energy is recovered from the process. This is applicable to some hazardous and difficult to process wastes, but we take every step we can to avoid this!

Using the portal, how can I be sure my waste was removed compliantly?

Every waste collection is tracked from cradle to grave. Every one of our supply partners has been through an extensive vetting process and they are all fully audited on a regular basis. We track the waste movements with flow charts on the system, detailing every piece of compliance information required at every step of the way.

Can I view waste data by site?

Yes, you can, we will group all waste streams for any particular site together for ease of access. You can even compare the recycling performances between your sites using the reporting functions.

What is the Waste Hierarchy?

The “waste hierarchy” ranks waste management options according to what is best for the environment. It gives top priority to preventing waste in the first place. When waste is created, it gives priority to preparing it for re-use, then recycling, then recovery, and last of all disposal (e.g. landfill).

What sort of reports can I get through the portal?

You can download a standard monthly report but by using the reports suite on the portal you can download reports for a range of aspects of your waste management. Everything from average weights to where your materials are on the waste hierarchy, even carbon credits associated with your recycling efforts – it’s all tracked and downloadable through the portal.

How do you calculate the Carbon reports?

The reports are split into two – the carbon equivalent from the transport emissions and the carbon associated with the disposal or recycling of the materials. The emissions are calculated based on mileage between your site and the end disposal route plus the make model and year of the vehicle collecting. Extensive background work has been carried out to ensure this is as accurate as possible for you to report as part of your CSR obligations.

How easy is the system to navigate?

It is an incredibly intuitive, clearly laid out system for you to use. In addition to this we will give you some initial training, plus we will always be on hand to support should you need it!

Unable to find the answer to your query here?

Contact our team of experts with your query now.